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What people think of us

I had a clog in my master bathroom sink. Brad came the same day I called and fixed it efficiently and promptly. I have been using them for a long time and I have always had great service. I recommend them highly.
Karen Kraez
About a year after we moved to Raynham in 1986 we had a plumbing problem. I asked a good neighbor for a recommendation and he said call Dorsey. We did, they came promptly, did a great job and cleaned up afterwards. We have used them ever since. If it is an emergency they come immediately. For non-emergencies they will schedule a convenient time, show up on time, do a professional job and do a complete clean up. Brad, a young Dorsey plumber carried on this tradition on a job for us last week.
Dell Taylor
I always call Dorsey &Son for my plumbing, heating and a/c. They are a great company. I am very pleased with there service. They are always very nice and very polite. Margie Ellis
Margie Ellis
Clogged pipe. Old house. Brad Whalon was here same day, earlier than promised. He is competent, courteous and neat. No mess to clean up after the job. I found the cost to be reasonable, and I plan to call Jim Dorsey & Son first with any future plumbing problem.
Russ Arkanase
Scheduled an appointment online for Jim Dorsey & Son Inc, they came out the next day and we're very friendly and reasonably priced! Will use them again! Thank you!
Stacy McAulay
Have used your service numerous times during the past few years. Have been very satisfied with your service and quality work.
Alba Hayward
Jim Dorsey & Son Inc service was on point. They showed up promptly on time, very polite and cordial service. They kept in contact during their work and were very thorough with their work in service. Will be a returning customer and highly recommend their service!
Karissa Santos
Today I had to call for my hot water heater and there was not a problem to have someone come out and help turn my water off. Shawn was so helpful and answered all my questions. I have been a customer/client for a long time and would recommend your company to anyone who needs the services you can provide.
Mary Martino
I never hesitate to call J.Dorsey and Sons to address heating and air conditioning problems in my home. They have provided me with prompt, courteous, and outstanding service at a reasonable price for over twenty years. I would not hesitate to recommend J. Dorsey and Sons to my friends and anyone who needs assistance.
N.M. Delaney
Once again we have relied on the staff from Jim Dorsey & Son to help us with our plumbing needs, and once again we are so very pleased with their service. It all begins with a phone call when Dave listens patiently to the problem, suggests possible issues, and schedules a convenient appointment. Today, Brad was on time, polite, pleasant, and extremely efficient. This is always our experience with this company, no matter who arrives at the door to fix the problem. We have used Jim Dorsey & Son for a number of years and have never been ...
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disappointed. We will, and have, recommended them highly to our friends and neighbors.
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Valerie Bulgaris
After a frustrating and unprofessional experience with another local AC contractor, I called Jim Dorsey & Sons to diagnose and fix a problem with a brand newly installed central AC system. On the phone, TOM listened, asked good questions and quickly dispatched JOSH DORSEY to my home. Josh was professional, honest, friendly and responsive. They diagnosed and fixed the problem in short order at a fair and reasonable price. I can't say enough about their integrity as a contractor. I'll be using them for any addition heating, plumbing and AC issues that arise. I ...
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highly recommend them without reservation.
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Bruce Wynne
May we take a few minutes to commend your prompt and courteous response to our unexpected situation. After having a new hot water heater installed, ( By I am sorry to say," another plumbing company ") We realized we had no water going to our shower. After a few futile attempts by the same company we were still without water to the shower. Thankfully a friend recommended Dorsey Plumbing. As soon as your technician, Brad ) arrived he was able to asset the problem. He ( Brad ) tried a few solutions and determined the parts we needed. He did make a futile attempt to obtain ...
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the parts required to no avail. Even though Brad had another emergency call, more dire than our situation. Brad was able to make a temporary fix so that we were able to use the shower . We can not express enough our sincere gratitude for being able to use the shower after four days with out it. Brads' knowledge made a bad situation feasible. Due to the holiday weekend, We made arrangements for Dorsey Plumbing to return and make the problem permeant. Again , our sincere graditude for your great service. In the future, we will only call Dorsey Plumbing for all of our related needs. Thank you for sending a very well qualified plumber such as Brad. Best Regards. Kathleen A Asacker.
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Kathleen Asacker
I just had to let Mr. Dorsey know how much I appreciated his technician. His name is Sean and he came to do a small job at a home that I just moved into. Sean was friendly, helpful, took care of business and made me very very happy. I am sure to bring all my business to the Dorsey's due to my experience working with Sean. Thanks Jim for sending a good man who knew his stuff. Dave P 51 Easy St.
Dave Patota
It is not often, that you find a person and a company so genuinely helpful, trustworthy and professional. I feel very privileged that Brad came out to my home today and I feel his attention and excellent workmanship needs to be acknowledged. In the last month I have had to call on the services of Jim Dorsey & Son, 3 times and each time they have been totally professional and have helped me, in my hours of need. Today, a snowy April day in Norton, Brad went above and beyond what anyone can expect. He arrived shortly after my call. He ...
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resolved the problem calmly and knowledgablely. He also explained the basics of the furnace, so I definitely know more than before he visited. He did not charge me for the call out, or the work done and he should have. I would not consider calling anyone else if you have a problem. If you are very lucky, you will get Brad to be your engineer. I personally would recommend Brad and Jim Dorsey & Sons to everyone.
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Louise Kennedy
I contacted Dorsey Plumbing because I was putting a gas insert into my existing fireplace and wanted an estimate. Josh came down to my house and told me he could do the work within the next couple of weeks and gave me a price and we agreed that the work would be done. I asked Josh to send me an email outlining the work that would be done and the price. I've left several messages for Josh and he has NEVER returned my call! Needless to say, I was very disappointed and will never recommend Dorsey ...
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Plumbing and had to call another reputable company to do the work. I guess they don't need the business!
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We love the folks @ Jim Dorsey & Sons. Since 2008 they have provided outstanding service...including the installation of our new heating system 3 years ago.On several occasions we have needed them to come out for emergency service and they were quick to solve our heating issues. They are prompt, courteous, knowledgeable (specifically with our type of heating system) and reasonably priced. We would recommend them for all of your heating needs!!! Thanks Matt, Joe and the rest of the great people @ Jim Dorsey's!!!
Pamela Colaneri
Thank you JIm Dorsey and Son, Inc. and especially Shaun for another job well done on time and at a reasonable price. Several repairs/replaces done today but it could have been a lot worse. Your honesty saved me a bundle of money today. Thanks Shaun.
Don Williams
We have used Dorsey and Son for many years now. Always a positive experience. From the scheduler to the worker, everyone is polite and respectful of our property. Also of note, the arrival time they estimate is usually very accurate. This is so helpful in our hectic lives.
Jean Gouveia
We just had our hot water heater let go and tried to get it repaired. wee call Jim Dorsey and Son and they did a very good job and was very professional. The workers were very polite and professional.
Leonard Holmes
I always appreciate how efficient and friendly the staff is. The do the job right the first time!
Cathleen Ferrante